General Terms & Conditions for Accommodation Contract
Article 1.(Scope of Application)
1.Contracts for accommodation and related agreements to be entered into between this Hotel and the Guest to be accommodated shall be subject to these Terms and Conditions.
Any particulars not provided herein shall be governed by laws and regulations and/or generally accepted practices.
2.In the case when the Hotel has entered into a special contract with the Guest insofar as such special contract does not violate laws and regulations and generally accepted practices the special contract shall take precedence over the provisions of these Terms and Conditions, notwithstanding the preceding Paragraph.
Article 2.(Application for Accommodation Contract)
1.A Guest who intends to make an application for an Accommodation Contract with the Hotel shall notify the Hotel of the following particulars:
(1)Name of the Guest(s);
(2)Date of accommodation and estimated time of arrival;
(3)Accommodation charges (based in principle on the Basic Accommodation Charges listed in the Attached Table No. 1); and
(4)Other particulars deemed necessary by the Hotel.
2.If Guests request to extend their stay, during their stay, beyond the date in subparagraph (2) of the preceding Paragraph, it shall be regarded as an application for a new Accommodation Contract at the time such request is made.
Article 3.(Conclusion of Accommodation Contracts, etc.)
1.A Contract for Accommodation shall be deemed to have been concluded when the Hotel has duly accepted the application as stipulated in the preceding Article. However, the same shall not apply where it has been proved that the Hotel has not accepted the application.
2.When a Contract for Accommodation has been concluded in accordance with the provisions of the preceding Paragraph, the Guest is requested to pay an accommodation deposit set by the Hotel within the limits of Basic Accommodation Charges covering the Guest's entire period of stay (3 days when the period of stay exceeds 3 days) by the date specified by the Hotel.
3.The deposit shall be first used for the Total Accommodation Charge to be paid by the Guest, secondly for cancellation charges under Article 6 and thirdly for reparations under Article 16 as applicable. The remainder, if any, shall be refunded at the time of payment for accommodation.
4.If the Guest fails to pay the deposit by the date as stipulated in Paragraph 2, the Hotel shall treat the Accommodation Contract as invalid. However, the same shall apply only in the case where the Guest is thus informed by the Hotel when the period of Payment of the deposit is specified.
Article 4.(Refusal of Accommodation Contracts)
The Hotel may not accept the conclusion of an Accommodation Contract under any of the following circumstances:
(1)When the application for accommodation does not conform with the provisions of these Terms and Conditions;
(2)When the Hotel is fully booked and there is no vacancy;
(3)When the Guest seeking accommodation is deemed liable to conduct himself/herself in a manner that will violate laws or act against the public order or good morals in regard to his/her accommodation;
(4)When the Guest seeking accommodation can be clearly identified as carrying an infectious disease;
(5)When the Hotel and/or hotel staff are violently threatened or unreasonably burdened by the Guest;
(6)When the Hotel is unable to provide accommodation due to natural calamities, malfunction of facilities and/or other unavoidable causes;
(7)When the person requesting Hotel accommodation is obviously intoxicated and could cause annoyance to other guests or when the person is behaving in such a manner as to be an annoyance to other guests
(8)When the person requesting Hotel accommodation is a member of an organized crime group, under Article 2-6 of Law on Preventing Unreasonable Conduct by Organized Crime Groups (Code 77 issued in 1991), or a related party, under Article 2-2 of said law;
Article 5.(Right to Cancel Accommodation Contracts by the Guest)
1.The Guest is entitled to cancel the Accommodation Contract by notifying the Hotel.
2.If the Guest has cancelled the Accommodation Contract in whole or in part due to causes for which the Guest is liable (except in the case when the Hotel has requested payment of the deposit during the specified period as prescribed in Paragraph 2 of Article 3 and the Guest has cancelled before payment), the Guest shall pay cancellation charges as listed in the Attached Table No. 2
3.If the Guest does not appear by 10:30 p.m. of the accommodation date without advance notice (2 hours after the expected time of arrival if the Hotel is notified), the Hotel may regard the Accommodation Contract as being cancelled by the Guest.
Article 6.(Right to Cancel Accommodation Contract by the Hotel)
1.The Hotel may cancel the Accommodation Contract under any of the following circumstances:
(1)When the Guest is deemed liable for conduct and/or has conducted himself/herself in a manner that will violate laws or act against the public order and good morals in regard to his/her accommodation.
(2)When the Guest can be clearly identified as carrying an infectious disease;
(3)When the Hotel and/or Hotel staff suffers from violent threat or unreasonable burden from the Guest. Or, when it is acknowledged that similar activity has occured in the past;
(4)When the Hotel is unable to provide accommodation due to natural calamities and/or other causes of force majeure;
(5)When the person requesting Hotel accommodation is obviously intoxicated and could cause annoyance to other guests or when a person is behaving in such a manner as to be an annoyance to other guests
(6)When the person requesting Hotel accommodation is a member of an organized crime group, under Article 2-6 of Law on Preventing Unreasonable Conduct by Organized Crime groups (Code 77 issued in 1991), or a related party, under Article 2-2 of said law; or
(7)When the Guest does not observe prohibited actions such as smoking in bed, tampers with fire-fighting facilities and otherwise breaches Hotel Regulations stipulated by the Hotel (restricted to particulars deemed necessary in order to avoid causing fires).
2.If the Hotel has canceled the Accommodation Contract in accordance with the preceding Paragraph, the Hotel shall not charge the Guest for any of the services during the contractual period he/she has not received.
1.The Guest shall register the following particulars the Front Desk of the Hotel on the day of accommodation:
(1)Name, age, sex, address and occupation of the Guest(s);
(2)Nationality, passport number
(3)Date and estimated time of departure; and
(4)Other particulars deemed necessary by the Hotel.
2.All Guests of foreign nationality who do not reside within Japan will be asked to leave a photocopy of their passport with the Front Desk.
3.In the case where the Guest intends to pay his/her accommodation charges prescribed in Article 11 by any means other than Japanese currency, such as credit cards, these credentials shall be shown in advance at the time of the registration prescribed in the preceding Paragraph.
Article 8.(Occupancy Hours of Guest Rooms)
1.The Guest is entitled to occupy the contracted guest room of the Hotel from 4:00 p.m. on the day of arrival to 12:00 noon on the day of departure.
However, in the case when the Guest is accommodated continuously, the Guest may occupy the guest room all day, except for the days of arrival and departure.
2.The Hotel may, notwithstanding the provisions prescribed in the preceding Paragraph, permit the Guest to occupy the guest room beyond the time prescribed in the same Paragraph, In this case, extra charges shall apply as follows:
(1)Up to 2 hours: 50% of the room charge
(2)More than 2 hours: 100% of the room charge
Article 9.(Observance of Hotel Regulations)
The Guest shall observe the Hotel Regulations established by the Hotel. Hotel Regulations are posted within the premises of the Hotel.
Article 10.(Business Hours)
1.The business hours of the Hotel main facilities are as follows
Service hours of the Front Desk, cashier, etc. Closing time: N/A
Front service: Open 24 hours
2.The business hours specified in the preceding Paragraph are subject to temporary changes due to unavoidable circumstances of the Hotel. In such cases, the Guest shall be informed by appropriate means.
Article 11.(Payment of Accommodation Charges)
1.The explanation of accommodation charges, etc. that the Guest shall pay is as listed in the attached Table No. 1.
2.Accommodation charges, etc. as stated in the preceding Paragraph shall be paid at Front Desk at the time of the Guest's arrival or upon request by the Hotel in Japanese currency. Other means acceptable to the Hotel are credit cards.
3.Accommodation charges shall be paid even if the Guest voluntarily does not utilize the accommodation facilities provided for him/her by the Hotel.
Article 12.(Handling when Unable to Provide Contracted Rooms)
The Hotel shall, when unable to provide contracted rooms, arrange accommodation of the same standard elsewhere for the Guest insofar as practicable with the consent of the Guest.When arrangement of other accommodation can not be made, notwithstanding the provisions of the preceding Paragraph, the Hotel shall pay the Guest a compensation fee equivalent to the cancellation charges and the compensation fee shall be applied to reparations. However, when the Hotel cannot provide accommodation due to causes for which the Hotel is not liable, the Hotel will not compensate the Guest.
Article 13.(Handling of Deposited Articles)
1.Neither valuables nor cash can be stored at the Front Desk. The Hotel can’t compensate the Guest for damages when loss, breakage or other damage is caused to cash or valuables deposited at the Front Desk by the Guest/.
The Hotel shall compensate the Guest up to a maximum of 30,000 yen for damages when loss, breakage or other damage is caused to goods deposited at the Front Desk by the Guest, except in the case when this has occurred due to causes of force majeure.
2.The Hotel shall compensate the Guest up to a maximum of 30,000 yen for damages when loss, breakage or other damage is caused, through intent or negligence on the part of the Hotel, to the goods, cash or valuables brought onto the rooms of the Hotel by the Guest.
Article 14.(Custody of Baggage and/or Belongings of Guest)
1.When the baggage of the Guest is brought into the Hotel before his/her arrival, the Hotel shall be liable to store it only in the case when such a request has been accepted from the Hotel. The baggage shall be handed over to the Guest at the Front Desk at the time of his/her check-in.
2.When the baggage or belongings of the Guest are found after check-out and ownership of the article is confirmed, the Hotel shall inform the owner of the article left and ask for further instructions. When no such instructions are given to the Hotel by the owner or when ownership is not confirmed, the Hotel shall handle it according to
3.If the article(s) left behind fall under the category of drinks , foods , or their items that the Hotel deems no to be hygienic , the Hotel will promptly dispose of such articles without notice.
4.If expenses arise out of disposing , strong and sending of the article(s) left behind , the Guest shall be liable for such expenses.
Article 15.(Liability in Regard to Parking)
The Hotel shall not be liable for the custody of the vehicle of the Guest when the Guest utilizes the parking lot within the premises of the Hotel, as it shall be regarded that the Hotel simply offers the space for parking, whether the key of the vehicle has been deposited to the Hotel or not.
Article 16.(Liability of the Guest)
1.The Guest shall compensate the Hotel for damage caused through intent or negligence on part of the
2. Guest.Guests are not permitted to smoke in rooms or public areas.
If we find a smoking in rooms or public area, the Guest shall pay cleaning charges and compensation for suspension for room sale as listed in the Attached Table No. 3
Article 17.(Governing Language)
These terms are provided in both Japanese and English. In case of a discrepancy between the Japanese and the English, the Japanese version will take precedence.
Article 18.(Jurisdiction and Applicable Laws)
Litigation arising from the Terms & Conditions for Accommodation Contract will be resolved in the courts in the jurisdiction of the Hotel and in accordance with Japanese law.
Attached Table No. 1
Calculation Method for Accommodation Charges
(Ref. Paragraph 1 of Article 2, Paragraph 2 of Article 3 and Paragraph 1 of Article 11
|Accommodation Charges||Basic Accommodation Charge|
Remarks: These charges are subject to change in accordance with revisions to the Tax Laws concerned.
Attached Table No. 2
Cancellation Charge for Hotel (Ref. Paragraph 2 of Article 5)
|Contracted number of Guests|
|No show||7 Day Prior to Accommodation Day||14 Days Prior to Accommodation Day||21 Days Prior to Accommodation Day|
|Individual：1 to 3rooms||100％||100％|
|Group：4 or more rooms||100％||100％||50％||10％|
1.The percentages signifies the cancellation charge to the Basic Accommodation Charges.
2.When the number of days contracted are reduced, cancellation charges for the first day shall be paid by the Guest regardless of the number of days shortened.
3.When part of a group booking (for 4 rooms or more) is canceled, the cancellation charge shall not be charged for rooms in the booking equivalent to 25% (with fractions rounded up) of the total number of rooms if cancellation is made 10 days prior to occupancy (when accepted less than 10 days prior to the occupancy, as of the date).
Attached Table No. 3
|Special cleaning charge for smoking in rooms or public area.||20,000yen per cleaning|
|compensation for business suspension for rooms||20,000yen per day of suspension of room sales|